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Google Business Profile

📍 Google Business Profile
Google

Boost Your Local Visibility

If you run a local business, claiming and optimising your Google Business Profile (formerly Google My Business) is one of the easiest ways to get found online. It’s free, simple to use, and has a massive impact on your local SEO.

This page explains what it is, why it matters, and how to make yours stand out from the competition.

Google Business Profile

🔍 What Is Google Business Profile?

It’s the panel that shows up when someone searches for your business name or looks for services in your area—usually on Google Search or Google Maps.

Your listing includes your:

  • 🏢 Business name, address and phone number
  • 🕒 Opening hours
  • 📷 Photos of your premises, products or work
  • 💬 Reviews and responses
  • 🔗 Website and directions button

🎯 Why Is It Important for SEO?

  • 📈 It helps you show up in the local “map pack” at the top of search results
  • 🗺️ Makes your business easier to find on Google Maps
  • 🌟 Lets customers read reviews and leave their own
  • 📲 Increases calls, visits, and clicks—especially on mobile

🛠️ How to Set Up Your Google Business Profile

  • 🔧 Visit google.com/business
  • ✍️ Sign in with your Google account and enter your business details
  • 📍 Choose a business category (e.g. cafĂŠ, dentist, accountant)
  • 🗺️ Add your address and service area (if applicable)
  • 📞 Include your contact details and website
  • ✅ Complete the verification process (usually by post or phone)

✨ Optimisation Tips

  • 🖼️ Upload high-quality photos of your location and team
  • 🖊️ Write a clear, keyword-friendly business description
  • 📅 Post regular updates, events or offers (like social media posts)
  • ⭐ Ask happy customers to leave reviews—and respond to them
  • 📍 Make sure your opening hours are accurate (especially on holidays)

Google Business Profile

🚫 Mistakes to Avoid

  • ❌ Inconsistent business details across platforms (name, phone, etc.)
  • ❌ Using a fake or shared address
  • ❌ Ignoring customer reviews or leaving them unanswered
  • ❌ Forgetting to verify your listing

✅ Quick Recap

  • 📍 A Google Business Profile helps you appear in local search and Google Maps
  • 🧰 Setup is free and takes less than 30 minutes
  • 📸 Keep it fresh with photos, updates and reviews

📍 Final Thoughts

Optimising your Google Business Profile gives you a free ticket to the “map pack” and boosts local discoverability with minimal effort. It only takes a few minutes to set up and verify—often under 30 minutes—yet this simple step can put your business on Google Maps and in local search results.

Think of your profile as an extension of your storefront: add high-quality photos of your premises, products or team; encourage satisfied customers to leave reviews; and post regular updates about offers, events or news. A complete profile—including accurate opening hours, service attributes and a concise, keyword-rich business description—sets clear expectations and drives clicks, calls and visits directly from search results.

Keep your profile fresh by checking in monthly: update photos, respond promptly to reviews and publish new Google Posts. Monitor the performance insights dashboard to see which searches and actions matter most, then refine your details accordingly. Avoid outdated information—nothing erodes trust faster than incorrect hours or missing contact details. Even small improvements compound over time, ensuring your business stays front and centre as competitors change.

Finally, leverage special features such as appointment links, service menus and messaging to give customers more ways to connect. Attributes like “Women-led” or “Veteran-owned” help you stand out in specific searches, while Q&A and booking buttons encourage immediate engagement. Treat your profile as a living asset—refine it based on customer feedback and performance data—and it will continue to drive sustainable local growth.

📝 Recap and Clarify: Page-Specific FAQs

What is Google Business Profile?

Google Business Profile (formerly Google My Business) is a free tool that lets you manage how your business appears in Google Search and Maps, including your name, location, hours, reviews, and more.

Is Google Business Profile free to use?

Yes, it’s completely free. Any business with a physical location or that serves customers locally can create and manage a profile at no cost.

How does Google Business Profile help with local SEO?

An optimised profile improves your chances of showing in the Local Pack, Google Maps, and local search results—driving more traffic to your website and physical location.

How do I verify my Google Business Profile?

Most businesses verify by receiving a postcard with a code to their physical address. Other options include phone, email, or video verification, depending on your business type.

What should I include in my profile?

Add accurate business information, high-quality photos, business hours, services, a keyword-rich description, and regular updates or posts to increase visibility and engagement.

Can customers leave reviews on my Google Business Profile?

Yes. Reviews are a major ranking factor in local SEO, and responding to them shows customer care and boosts trust. Encourage happy clients to leave positive reviews.

How often should I update my Google Business Profile?

You should review and update your profile regularly—especially if your hours, services, or contact details change. Posting weekly updates or offers can also boost engagement.

Can I use keywords in my Google Business Profile?

Yes, but naturally. Use relevant keywords in your business description and services section. Avoid keyword stuffing as it may violate Google’s guidelines.

What are Google Posts and how should I use them?

Google Posts let you share updates, promotions, events, or announcements directly on your profile. They appear in search results and are a great way to keep your listing active.

What happens if I don’t claim or optimise my Google Business Profile?

If left unclaimed or outdated, your profile may show incorrect information or miss out on key opportunities in local search. Google might even auto-generate a listing with limited visibility.

🔁 Up Next!

Citations & ReviewsIf you want your business to show up in local search results—especially in the Google Map Pack—citations and reviews are essential. They signal credibility to both search engines and potential customers.

Keep Up to Date with What’s Changing in the Search Marketing World